2009 Award Finalists

FINALIST: Businesses with more than 250 employees

Mandy Johnson, Qualifications Manager, Legal & General
  cathy davies
Legal & General is one of the UK's largest companies and is responsible for investing over £304 billion worldwide (as at 30 June 2008) on behalf of investors, policyholders and institutions. It has over 5.8 million customers and nearly 8,000 staff.

Since joining L&G ten years ago, Mandy has spearheaded initiatives that have changed and improved learning and development strategies within the business, increasing efficiencies and adding value to the bottom line while inspiring others and leading by example.

Mandy puts the development of others at the heart of all she does. Thanks to her, L&G has introduced a formal management qualification route which has so far been achieved by 1,892 managers. Mandy led her team to design and deliver the vocational programme, which was designed to meet business needs and add real value to the bottom line. Mandy’s leadership and passion for this course has resulted in L&G becoming an Institute of Learning and Management ‘Centre of Excellence’.

Another of Mandy’s key achievement has been the establishment of an Open Learning Centre, which extends professional and personal learning opportunities to all of L&G’s staff. The centre is now in its sixth year and hundreds of staff borrow resources on topics covering everything from time management to learning Welsh and Yoga.

Through personal coaching, Mandy has transformed both the working and personal lives of a number of people by inspiring them to realise their talents. As an assessor for the Institute of Customer Services, an NLP Master Practitioner and a Career Councillor, she can provide a 360° approach to training and mentoring. Most of all, she brings passion and enthusiasm to all she does, and inspires it in others.