Hayley Wilce is the Head of the School of Creative Industries


Finalist: Team Leader

As the Head of the School of Creative Industries, Hayley Wilce leads the successful delivery of the curriculum at the City of Newport Campus of Coleg Gwent. She is responsible for the standards of student performance and manages more than 20 staff and other resources, including approximately 1 million pounds.

Since 2003, Hayley has ensured a very significant and sustained increase in academic achievement; the overall success of the School is increasingly being recognised across Wales. For the last two academic years, it has achieved the highest attainment of all those in Coleg Gwent and this success has been formally celebrated by the Principal of Coleg Gwent, Howard Burton.

Since re-joining Coleg Gwent, Hayley has successfully introduced a number of key strategies, such as immediately refreshing the curriculum, reorganising course timetables, introducing a robust staff training programme, improving communications and performance management strategies. She has ensured greater staff and client involvement in the School decision-making process.

Overall, she has demonstrated a genuine commitment to quality and effectively changing the School’s cultural and social environment.

Hayley represents Coleg Gwent on the Fforwm Hair & Beauty Managers Curriculum Group and is an active member of HABIA (industry standards setting body for Hair & Beauty in the UK).

Hayley is achieving sustained excellence in education and training provision that directly influences some 2,000 Welsh learners per year.

Hayley’s management style is honest and open; she tackles difficult issues head on, using tact and diplomacy but also bluntly and fearlessly where necessary. She is open to criticism and acknowledges her mistakes. She is highly enthusiastic and energetic, showing great determination, focus and dedication at all times.


Tell us something your colleagues don’t know about you?
I trained as a dancer and won a place at London Contemporary Dance School

Who inspires you?
My mother Pat and my line mangers Gary Handley and Ferne Stokes

What is your top leadership tip?
Lead by example